This Privacy Policy describes how Surya Namkeen Bhandar (referred to as “Surya Namkeen Bhandar”, “we”, “our”, or “us”) collects, uses, shares, protects, or otherwise processes your personal data through our physical store located at 3/25, Lohai Road, Farrukhabad, and our website www.suryanamkeen.in (collectively referred to as “Platform”). By visiting our store or website, providing your information, or availing any product/service offered by us, you expressly agree to be bound by this Privacy Policy and the applicable terms and conditions.

Collection of Personal Data

We collect your personal data when you:

• Interact with us at our store, via phone, or online at www.suryanamkeen.in.
• Share information for order processing, delivery, or promotional purposes.
• Provide data such as your name, contact details, address, payment information, and other relevant details through the Platform.

We do not collect sensitive personal data such as biometric information. Payment-related data, including card details, is processed securely following applicable laws.

Use of Personal Data

We use your personal data to:

• Process and fulfill your orders both in-store and online.
• Communicate updates about your orders, offers, and services.
• Enhance your shopping experience and improve our products/services.
• Prevent fraud and unauthorized transactions.
• Comply with legal and regulatory requirements.

Sharing of Personal Data

We may share your personal data with:

• Logistics and delivery partners for fulfilling orders.
• Payment service providers to process payments securely.
• Government authorities or law enforcement agencies as required by law.

We do not sell your personal data to third parties.

Security Precautions

We implement reasonable security measures to protect your personal data from unauthorized access, loss, or misuse. While we strive to safeguard your information, please note that data transmission over the internet is not completely secure, and we cannot guarantee the security of data transmitted to us.

Data Retention and Deletion

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You may request data deletion by contacting us (see details below). However, some data may be retained for legal or operational purposes.

Your Rights

You have the right to access, update, or request deletion of your personal data. For assistance, please contact our Grievance Officer using the details provided below.

Consent

By providing your personal data through our Platform, you consent to its use in accordance with this Privacy Policy. You can withdraw your consent at any time by contacting us. However, withdrawing consent may affect our ability to provide certain services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Please review it periodically to stay informed about how we handle your personal data.

Grievance Officer

Name: [Sagar Bhardwaj]
Designation: [Owner]
Address: Surya Namkeen Bhandar, 3/25, Lohai Road, Farrukhabad
Contact: [8400530603]
Email: [suryanamkeenfarrukhabad@gmail.com]
Hours: Monday – Friday (9:00 AM – 6:00 PM)

For any concerns or queries regarding this Privacy Policy, please feel free to contact us.