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Shipping Policy for Surya Namkeen Bhandar

At Surya Namkeen Bhandar, we are committed to delivering your favorite snacks promptly and efficiently. Please review our shipping policy to understand our procedures and timelines.

1. Order Processing

1.1 Order Confirmation

  • Once your order is placed on our website www.suryanamkeen.in, you will receive an order confirmation email or SMS with your order details.

1.2 Order Processing Time

  • Orders are typically processed within 24 hours of placement, excluding weekends and public holidays.
  • You will receive a notification once your order has been dispatched.

2. Shipping and Delivery

2.1 Delivery Timeline

  • We aim to deliver your order within 3-5 business days from the date of dispatch. Delivery times may vary based on your location and external factors such as weather conditions or unforeseen delays.

2.2 Shipping Charges

  • Shipping charges, if applicable, will be clearly mentioned at the time of checkout.
  • Free shipping may be offered for orders above a certain value, as per ongoing promotions.

2.3 Delivery Areas

  • We currently deliver across India.

3. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to check the status of your shipment on the courier service’s website.

4. Delays and Issues

  • While we strive to meet our delivery timelines, delays may occur due to unforeseen circumstances.
  • If your order is delayed or if you encounter any issues, please contact our customer support team for assistance.

5. Damaged or Missing Items

  • If your order arrives damaged or incomplete, please report it to us within 24 hours of delivery by contacting our support team at [Insert Contact Email] or [Insert Phone Number]. We will work to resolve the issue promptly.

6. Contact Us

For any questions or concerns about shipping, please reach out to us:
Phone: [Insert Phone Number]
Email: [Insert Email Address]
Address: Surya Namkeen Bhandar, 3/25, Lohai Road, Farrukhabad, India

We reserve the right to update this shipping policy at any time. Please check this page periodically for any changes.